A "Reminder Notice" is prepared and mailed on or about the 9th of
the month. This notice is a "friendly" reminder that you may have just
misplaced or overlooked paying the bill.
A "Final Notice" is mailed on or about the 16th of the month.
This notice states that if the bill is not paid by the 22nd of the month,
a collection trip may be made and a $50.00 collection fee will be added
to the bill. If the bill is not paid at time of collection, service may
be disconnected.
It is the member's responsibility to call or come
to the office to make arrangements for settlement of the bill. This should
be done as soon as he or she receives the bill. Definite arrangements must
be made with an authorized cooperative representative in order to avoid
disconnection.
If no arrangements are made prior to the 23rd of the month, CMEC will
send an employee to disconnect the service.
If service is disconnected for non-payment, arrangements must be made
with the cooperative and all past due bills plus collection fees plus a
reconnection fee must be paid by cash, money order, Visa, or MasterCard
before service can be reconnected. The reconnection fee is $50.00 for a
reconnection, which can be performed prior to 4:30 p.m., Monday through
Friday (except holidays). The fee is $125.00 for reconnections, which
run in to overtime (past 4:30 p.m.) on weekdays and on weekends and
holidays. It is in the member's best interest to avoid this added expense
and inconvenience by paying the bill prior to disconnection.
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