Billing & Payments
Payments
For your convenience, you may pay your
Coles-Moultrie bill at our office at 104 Dewitt Avenue East (corner of Logan
and Dewitt) in Mattoon. There are two depositories available for after hour
payments. You may also mail your payment.
Any of the First Mid-Illinois Bank and Trusts in
Arcola, Charleston, Mattoon, Neoga, Sullivan, and Tuscola can accept
Coles-Moultrie payments. However, keep in mind if you pay your bill at one
of the banks on the 6th of the month, your payment will not reach us until
after the net payment due date. Therefore, you may receive a reminder notice
in the mail. Also, if you pay at the bank late in the afternoon on the 6th,
they will not process your payment until the following working day, which
will make your payment late.
If you are paying on a late bill at the bank, any
payment they receive after the 20th of the month may not reach our office in
time to remove your name from the collection trips for non-payment, which
are scheduled for the first working day after the 22nd of the month.
Credit Card Payments
Coles-Moultrie accepts Visa and MasterCard. Your
credit card can be used in person at our office or over the phone. You can
also have your account set up to automatically be paid each month with your
credit card.
"Willie Wire-It" - ACH Payments
With your permission, Coles-Moultrie Electric can
automatically debit your checking or savings account for the amount of your
electric bill on the 6th of each month.
When you sign up for Coles-Moultrie Electric's "Willie Wire-It" program, you
not only save time, you eliminate the cost of a first class stamp. You're
also assured that your electric bill will be paid on time and not get lost
in the mail. When away on vacation or for an extended time, you won't have
to make arrangements to get the bill paid.
The "Willie Wire-It" program is an automatic bank draft. The bank draft is
handled through electronic transfer from your checking or savings account to
the cooperative each month. With your "okay", your bank will deduct the
amount of your electric bill each month from your checking or savings
account. There is no charge for this service.
You will continue to receive an itemized bill each month. On the 6th of the
month, the amount of the bill will be deducted from your account.
E Check Payments
Another way to save time
and postage is to pay your electric bill by E
check. You will need to provide the cooperative a routing number/transit
ABA (a 9 digit number located on the bottom left corner of your check), an
account number (your bank or credit union number located in the middle on
the bottom of your check), bank account type (checking or savings), and the
bank name.
Budget Billing
The budget payment plan is based on an estimated or
actual kWh usage information for the last twelve months. Following
adjustment of the budget bill in the anniversary month (March), the billing
department will then compare the total budget billing with the actual usage
and normal billing and will advise the member of any change that should be
made in the monthly budget amount for the next eleven-month period, as a
result of the addition of new appliances, change in the normal usage
pattern, etc.
If you would like more information about any of
the bill paying options, contact the cooperative's billing department. |
