Cooperative Services

Coles-Moultrie Electric Cooperative is dedicated to providing members with the very best value-added programs, products, and services. We work hard to develop and refine programs and processes to better serve our members.

For questions regarding any of our programs and services, contact the office at 217-235-0341 or 888-661-2632.

HomeServe Now Available!

HomeServe offers home repairs by local technicians for one low monthly fee – with no deductible!

HomeServe offers a suite of service plans that cover repairs to the exterior electric lines, interior electric lines, water heater repairs or replacements, and heating and cooling system repairs. All of these repair service plans are designed to shield homeowners from the inconvenience and unexpected expenses associated with repairs to these systems.

Now this service is available to CMEC customers. To find out more about what HomeServe offers, visit www.homeserveusa.com or call 1-833-334-1874.

Standby Generators

While Coles-Moultrie Electric Cooperative strives to maintain a high level of service reliability, adverse weather conditions and other forces of nature can cause power outages which are beyond the Cooperative’s control. To assist members in coping with these situations, Coles-Moultrie Electric Cooperative has become a certified sales dealer for Kohler Generators. These generators are a reliable source of backup power in emergency situations. CMEC is able to offer these generators to our members for a lower cost than anywhere else in our area. Kohler generators offer a 5-year comprehensive warranty for the air and water cooled generators, up to 150kW. For more information, contact our office at 217-235-0341 or toll free at 888-661-2632.

Vegetation Management

Trees are recognized for their tremendous contribution to the environment. Unfortunately, trees growing in the wrong place have the potential to threaten the reliability of electric service and public safety. Most electric utilities recognize trees as the leading cause of unplanned service interruptions, including both sustained duration outages and momentary ones.

When growing in and around electric facilities, trees cause electrical faults and impede access to facilities when emergency or routine repairs are needed. In order to continue serving our membership with reliable electricity, a quality vegetation management program is essential.

Right-of-Way Equipment

We utilize both in-house and contract right-of-way crews to keep up with the demand for vegetation management.

Each of these crews serves a specific purpose in helping keep the lights on in your neighborhood.

Vegetation Management Cycles

We define a vegetation management cycle as the amount of time allowed between trimming or herbicide activity on a section of line. We attempt to maintain an six-year trimming cycle throughout our service territory.

By maintaining the clearances needed to stay on these cycles, we can greatly reduce the amount of money we spend trimming what we call cycle busters, or hotspot trees, helping keep electricity rates affordable.

Storm-Related Outages

When winter weather or severe thunderstorms move through the area, widespread outages can occur. Even with the best vegetation management program, it is impossible to eliminate all tree-related outages under adverse conditions.

Rights-of-way that are clear of undergrowth and overhanging limbs are more accessible and require less trimming to restore power. This can mean the difference of a minor storm event that takes hours to restore, or a major weather event that can mean days without power.

Frequently Asked Questions

Why do you have to trim so much off of my tree? 
Trees that have been trimmed will re-sprout and can grow one-to-eight feet annually, depending on the species. This type of trimming is cost prohibitive and nearly impossible to manage.

I have a tree on my property that is growing into a power line. How can I get it trimmed?
Contact CMEC at 217-235-0341 or toll free at 888-661-2632 and we will put it on the list to be evaluated.

Security Lights

Security yard lights are available to our members for a low monthly rate. The price includes maintenance and electricity for an automatic dusk-to-dawn 100-watt equivalent LED light.

CMEC can install these lights for members in an overhead area on a CMEC-owned pole where there is currently a service. There is no installation fee, but we do require that you keep the light for at least a year.

Contact our office at 217-235-0341 or toll free at 888-661-2632 during normal business hours for more details.

Air Evac Lifeteam

This service is provided through AirMedCare Network and our members can save $5 each year when utilizing our billing option for this service.  Just complete the Application and submit to our Billing Department or email it to Info@cmec.coop.

Contact 1-800-793-0010 for questions or visit www.airmedcarenetwork.com.