Report Outage

We would like to apologize for any trouble you may be having with your CMEC Connect service. CMEC Connect is a line-of-sight product, so trees, terrain and anything that gets in the way of the signal can create issues with our internet product reaching you.

If you are still having trouble after completing all of the troubleshooting steps, please contact us Monday – Friday from 7:30 am-4:30 pm by calling 217-235-0341 or toll free 888-661-2632 or e-mailing us at